2011 PROFESSIONAL DEVELOPMENT OFFERINGS
(in date order)
One Day Specialized Course at the Asia Pacific Mediation Leadership Summit (APMLS)
December 1, 2011
Tsunamis at the Water Fountain - Navigating Workplace Disputes
Bangkok, Thailand
Click here for additional details.
October 2011 Professional Development Opportunity
October 24 - 28, 2011
Sheraton Inner Harbor Hotel
Baltimore, MD, USA
Course offerings
- SOLD OUT! Ombudsman 101
- Ombudsman 101 Plus
- Intermediate Workshop: "The Science of Organizational Ombudsman Practice: A step by step approach to working with visitor and respondents"
- Specialized Course: "Mediation and Ombudsing - Complementary Processes"
- Specialized Course: "Employment Law Issues for Ombuds: How to Spot Them and What to Do"
For course descriptions, pricing information, and registration options, please click here.
July 2011 Professional Development Opportunity
July 11 - 15, 2011
Hyatt Regency Indianapolis
Indianapolis, IN, USA
Course offerings
- Ombudsman 101
- Ombudsman 101 Plus
- Specialized Course: "Conflict Coaching for the Organizational Ombuds"
- Specialized Course: "Interviewing Skills for Organizational Ombuds"
For course descriptions, pricing information, and registration options, please click here.









