2013 Annual Conference

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Register Online Paper Form Speaker Presentations Agenda    Pre-Conference  Networking Hotel and Travel 

 

POST CONFERENCE EVALUATION:

http://www.surveymonkey.com/s/2013IOAEvaluation

 

8th Annual Conference

April 19-24, 2013
Hyatt Regency Miami

Miami, FL

 The annual conference is intended to help attendees increase awareness, knowledge and skills in order to become more effective catalysts for change within their organizations. We intend that keynote and plenary speakers, workshops, presentations, and panel discussions address the conference theme.

 

REGISTER ONLINE - CLICK HERE!

(Please note this is a different password than your members only area member ID. Click here if you forgot your password)

 

SUPPORT OUR CONFERENCE- CLICK HERE

We would love to welcome you as one of our valued sponsors. To view the full support brochure, see below.

  

CONFERENCE SCHEDULE   *Tenative and subject to change

Dress for the entire conference is business casual.
 

FRIDAY, APRIL 19, 2013  

• Professional Development Course - SOLD OUT! Foundations of Organizational Ombudsman Practice, Day 1
• Professional Development Course - Knowledge and Skills, Day 1

SATURDAY, APRIL 20, 2013

• Professional Development Course - SOLD OUT! Foundations of Organizational Ombudsman Practice, Day 2 
• Professional Development Course - Knowledge and Skills, Day 2

SUNDAY, APRIL 21, 2013

• Professional Development Course - SOLD OUT! Foundations of Organizational Ombudsman Practice, Day 3 
• Professional Development Course - Knowledge and Skills, Day 3
• Professional Development Course - Foundations - The Next Step for New or Growing Programs (formerly 101 PLUS)
• Pre-Conference Courses
• Welcome Reception

MONDAY, APRIL 22, 2013

• General Conference, Day One

TUESDAY, APRIL 23, 2013

• General Conference, Day Two

WEDNESDAY, APRIL 24, 2013

• General Conference, Day Three
 

Click below for REGISTRATION INFORMATION – Early Bird Deadline is Monday, April 1, 2013 

 

• Click here to register Online for the IOA Annual Conference and Pre-Conference

   (please note this is a different password than your member ID- please click login on the lefthand side)

    Forgot your password? Click Here

• Paper Registration Form for all options

• Click here for Registration Fees and Policies

 

Click below for PRE-CONFERENCE EDUCATION OPPORTUNITIES,  separate registration required.

 

Professional Development Courses.

Separate registration required.  Click here to view course details.

Foundations of Organizational Ombudsman Practice (SOLD OUT)
(formerly 101) Friday, April 19, 2013, 8:30 am - 5:30 pm / Saturday, April 20, 2013, 8:30 am - 5:30 pm / Sunday, April 21, 2013, 8:30 am - 12:30 pm

Next Step for New or Growing Programs (formerly 101 PLUS). Sunday, April 21, 2013, 1:30 am - 5:30 pm

Knowledge and Skills Series: Working with Visitors and Respondents. Friday, April 19, 2013, 8:30 am - 5:30 pm / Saturday, April 20, 2013, 8:30 am - 5:30 pm / Sunday, April 21, 2013, 8:30 am - 12:30 pm
 

Pre-Conference Courses.

These courses are being held Sunday, April 21st prior to the start of the conference, separate registration required.  Click here to view pre-conference course details

8:30am-12:30pm Pre-Conference Half Day AM Course
AM #1: Improvisation, Intuition and Spontaneity: A New Approach for the Ombuds Trainer,
AM #2: Engaging with Complexity: A Systems Paradigm for Ombuds
AM #3: Recognizing and Managing the Impact of Mental Health Symptoms in Ombudsman Practice

1:30pm-5:00pm Pre-Conference Half Day PM Course
PM #1: The Reflective Observer Model: Incorporating Reflective Practice into your Ombuds Work
PM #2: Mind-Hack: Ombudsing with the Brain in Mind

Click below for GENERAL CONFERENCE PRESENTATION INFORMATION 

 

• Speaker Presentations available to download, (only available to attendees, password protected)

• Conference Attendee List (only available to attendees, password protected)

• Professional Development Hours (PDH) for CO-OP Recertification

Agenda-at-a-Glance with Meeting Room Assignments

Detailed Conference Brochure and Registration Form

 

SESSIONS

Keynote Speakers

Plenary Presentations

Concurrent Session Abstracts for Monday

Concurrent Session Abstracts for Tuesday

Concurrent Session Abstracts for Wednesday

Click here for NETWORKING and SOCIAL OPPORTUNITIES  

 

• Networking Opportunities
• Salsa and Sweets Monday Evening Reception
• Career Connections Program 
• IOA Town Square, Tuesday
• Yoga
• Fun Run/Walk Around Miami
• Bookstore at the Conference, provided by the University of Miami Bookstore

Click here for APPS FOR YOUR iPAD AND SMARTPHONE

 

• IOA is proud to offer a mobile / web app this year using "Sched.org"
• AroundMe
• UrbanSpoon
• WalkJogRun Running Routes By Almost Awesome Inc
• MapMyRun

Click here for HOTEL, TRAVEL AND WHAT TO DO   

 

• Hotel Information
• Travel / Transportation  / International Members, VISA Information
• Airline Discount Codes
• About Miami

 

SUPPORT, ADVERTISING AND EXHIBITING OPPORTUNITIES   

 

• IOA acknowledges the following 2013 Conference Supporters and Exhibitors

IOA acknowledges the following past Conference Supporters and Exhibitors

Support, Advertising, and Exhibiting Opportunities Brochure
 

POST CONFERENCE   

 

• Conference Photos
• Conference Evaluation On Line
 

 

 

IOA is going "Green". IOA is trying to reduce our carbon footprint and the amount of photocopies produced for the conference.  Please note we will NOT be mailing out conference registration brochure so make sure that you download your brochure and abstracts from the website. 

 

 

 

        Consent to Use of Photographic Images 
Registration and attendance at, or participation in, International Ombudsman Association's Annual Conference, and other activities constitutes an agreement by the registrant to IOA's use and distribution (both now and in the future) of the registrant or attendee's image or voice in photographs, videotapes, electronic reproductions and audiotapes of such events and activities.  

        

Cancellation/Refund Policy:
Notice of cancellation must be in writing via facsimile or e-mail. Cancellation by telephone is not allowed. To cancel via e-mail, send the cancellation notice to: info@ombudsassociation.org. To cancel by fax send to +1 (908) 842-0376.  If you must cancel your registration, you are encouraged to send a substitute to take your place. Please contact the office and notify us of the change so we can arrange for a name badge. If you cannot find a substitute to take your place, please refer to the following cancellation policy:
 •10 business days prior to the course - 100% refund
•5-9 business days prior to the course - 50% refund
•0-4 business days prior to the course - No refund

 

If you have any questions regarding the conference or IOA in general please contact the IOA office at info@ombudsassociation.org