The mission of IOA is to advance the profession of organizational ombudsman* and ensure that practitioners are able to work to the highest professional standards.
The International Ombudsman Association (IOA) was officially formed in July 2005 following the merger of the University and College Ombuds Association (UCOA) and The Ombudsman Association (TOA). IOA is the largest international association of professional organizational Ombudsmen practitioners in the world, representing almost 900 members from the United States and across the globe.
The Association supports organizational ombudsmen worldwide working in corporations, universities, non-profit organizations, government entities and non-governmental organizations. Building on the traditions of TOA and UCOA, IOA offers a full roster of professional training and education programs for the practicing ombudsman professional and those interested in learning about our practice. In addition, the association works to support and promote the profession through strategic partnerships and communication with government agencies and other professional organizations as appropriate.
Please do not hesitate to contact our administrative offices at:
One Parkview Plaza, Suite 800
17W110 22nd St.
Oakbrook Terrace, IL 60181 USA
* The term ombudsman is used to communicate to the widest possible community and is not intended to discourage others from using alternatives. IOA respectfully acknowledges that many practitioners use alternative forms of this word.