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Uniform Data Reporting Categories

HISTORY AND RATIONALE:

In the fall of 2003, a joint TOA-UCOA Task Force of colleagues representing corporate, higher education, government agencies, and international agency sectors was formed to develop a list of categories that could be used by Ombudsman across sectors to:

  • classify the kinds of issues for which people use ombudsman
  • identify trends in requests for services, and
  • develop professional development needs


Because the work has been completed, the Uniform Data Reporting Categories Task Force has been disbanded.

TASK FORCE DOCUMENTS:

MEMBER 2007 SURVEY RESULTS:

On Friday, April 13, 2007, the Task Force presented a break-out session at the IOA Conference in St. Louis called "Comparing Apples-to-Apples." This presentation presented the results of the first survey of IOA members on the kinds of issues, questions, and concerns with which they are asked to assist members of their organizations using the Task Force's classification system.

Below is the Power-Point presentation and documents handed out or discussed during the session.

International Ombudsman Association

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