IOA has developed a highly successful format of education, skill building, and theory that combine to provide both the new and experienced organizational ombudsman practitioner with a practical approach to addressing problems in his/her respective environments. Each professional development program focuses on the needs of the organizational ombudsman at a particular experience level, and may provide demonstrations or role play, theory, and education.Certificates of Completion are provided for those who complete each program in its entirety.
The next IOA Professional Development Courses will take place January 22-26, 2018, in New Orleans, Louisiana. Reserve your room at the NOPSI Hotel New Orleans: +1-844-439-1463.
The hotel reservation deadline is December 30, 2017.
Register now. View the brochure.
Foundations of Organizational Ombudsman Practice
Monday, January 22, through Wednesday, January 24, 2018
SC1: Working with Groups: Developing Facilitation Skills
Thursday, January 25, 2018
SC2: Conflict Coaching for Ombuds
Friday, January 26, 2018
Learn about the cancellation policy, certificates of completion and more.
In 2016 IOA’s Professional Development Committee (PDC) initiated a new sustainable process for the development of core course offerings that we believe are essential to new and experienced organizational ombuds. Learn more.
Share your expertise with the greater ombuds community! The Professional Development Committee is currently seeking individuals to develop a replicable core course which will introduce ombuds professionals to conflict theory. Learn more.
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