Motivational Interviewing Skills Workshop

When the Conflict is Within: Motivational Interviewing Skills for Ombuds
Full-day Specialized Workshop
Friday, 19 October 2018

8:30 a.m. - 4:00 p.m.
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Early-bird discount deadline: 1 September 2018
Online registration deadline: 1 October 2018

Note: On-site registration is not permitted. You may ask to be placed on a wait list if the course has reached full capacity.

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Participants will be introduced to the spirit of Motivational Interviewing (MI) and its techniques. MI is an effective, short-term, evidence-based approach described as a conversation “designed to strengthen an individual's motivation for and movement toward a specific goal by eliciting and exploring the person’s own reasons for change within an atmosphere of acceptance and compassion.” Drawing from Carl Roger’s person-centered approach to counseling, MI was developed by William Miller and Stephen Rollnick, and has found application in a wide range of fields including substance misuse, mental health, medicine, coaching, education, and corrections. Participants in this training will be introduced to the central concepts and underlying assumptions of Motivational Interviewing and have the opportunity to engage is a series of experiential exercises that will deepen their understanding of the concepts presented.


At the end of this workshop, participants will:

  1. Understand the central concepts and underlying assumptions of Motivational Interviewing (MI)
  2. Consider overlap and intersections between MI and ADR skills
  3. Practice the techniques of MI
  4. Assess opportunities for incorporating MI techniques into ombuds practice



This course will benefit ombuds at any career stage and in any sector. Note completion ot the Foundations of Organizational Ombudsman Practice course is a prerequisite.


John Brelsford

John Brelsford, PhD
John Brelsford holds a PhD in counseling psychology from the University of Massachusetts and is a psychotherapist in private practice. He has worked in the field of community mental health services for 40 years as a clinician, clinical consultant, and director of a multiservice agency. For the past decade John has provided MI training to a range of audiences including staff of inpatient psychiatric units, community-based human service providers, probation officers, and medical professionals. He is a member of the Motivational Interviewing Network of Trainers, an international organization working to increase the dissemination of Motivational Interviewing skills.


Maximum: 24
Minimum: 4


Completion of the Foundations of Organizational Ombudsman Practice course.


Wyndham Philadelphia Historic District
400 Arch Street
Philadelphia, PA 19106 USA
Hotel Reservations: +1-877-999-3223 or reserve on line.
The course fee does not include hotel room. Housing arrangements should be made directly with the hotel once you’ve received registration confirmation. Be sure to mention IOA when you’re making your hotel reservation to take advantage of the discounted room rate of $179 per night, a substantial savings from the regular room rate. The hotel reservation deadline is 24 September 2018.


On or before 9/1/18
IOA Members: $550
Nonmembers: $650
After 9/1/18
IOA Members: $600
Nonmembers: $700

The course fee does not include hotel room. Housing arrangements should be made directly with the hotel once you’ve received registration confirmation.


Contact IOA Administrative Director Jordan Burghardt.

To receive the member discount for this event, you must first become a member then proceed to event registration. View the list of our current membership benefits.

If you do not wish to join IOA, and do not already have an account with us, you may register for this event after you create an account.

If you already have an IOA account login to register now.

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