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Recorded Webinars & Conference Sessions

Webinar Recordings

2017 Recordings

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Crucial Conversations
Mary Beth Stevens
Originally recorded: Thursday, March 9, 2017
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Helping People Get Unstuck...
Andrew Cohn, JD
Originally recorded: Thursday, February 16, 2017
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2016 Recordings

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Leveraging Your Annual Report...
Karey Barnes, MSPA
Originally recorded: Thursday, December 8, 2016
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Growing Pains: Staying Relevant in a Changing Organization
Cindy Foster
Originally recorded: Thursday, October 13, 2016

Building Conflict Capability
Daniel Griffith
Originally recorded: Thursday, July 14, 2016
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Getting Our Ombuds Message Out
Eric Mayo
Originally recorded: Thursday, May 19, 2016
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Ombuds Office and Its Impact on...
Bonnie Bonnivier
Originally recorded: Thursday, March 31, 2016
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2015 Recordings

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Title IX
Bruce MacAllister and Monique McKay
Originally recorded: Thursday, December 10, 2015
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How Do I Market My Office...
Lee Twyman
Originally recorded: Thursday, November 12, 2015
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Emotional Intelligence: You Can't Ombuds Without It!
Susan Casino and Tom Ward
Originally recorded: Thursday, September 10, 2015
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What Would You Do?...
Donna Douglass Williams and Ronnie Thomson
Originally recorded: Thursday, July 9, 2015
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Ombuds Metrics, Who, What, When, Where, Why and How
Bonnie Bonnivier and Melanie Lewis
Originally recorded: Thursday, May 21, 2015
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The Ombuds As a Coach
Steven Levecque
Originally recorded: Tuesday, March 24, 2015
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The Ombuds Value in Organizational Change

Presenter: Tom Ward, MPA,Clemson University
Recorded: October 2014

It is not uncommon for Organizational Ombuds to find themselves working with visitors struggling with some form of organizational change. In addition to working with individuals,Ombuds have a unique ability to provide important value to their organizations in the various phases of organizational change processes. This webinar will discuss how the role and reputation of an Ombuds can add value throughout the change process while maintaining fidelity with ethical principles and professional standards of practice.Learn more...

 

Conflict Management Series

Part 1 - Understandings of Conflict and its Causation - August 2013

Part 2 - Strategies for Analyzing Cultural Components in Conflict - September 2013

Part 3 - Conflict Styles and Approaches - November 2013

Part 4 - Effective Communication Skills - January 2014

Part 5 - Interest Based Negotiation - February 2014

Part 6 - Conflict Coaching Models and Process - March 2014
 

Performing the Ombudsman Support Role Series

Part 1 - Standards of Practice and the Ombuds Support Role

Part 2 - Best Practices for Working with the Visitor and Formal Partners

Part 3 - Best Practices for Maintaining the Office, Building Awareness and Understanding of the Ombudsman Program, and Communicating Effectiveness
 

Workplace Bullying Series
Part 1 - Bullying For The Organizational Ombudsman (Not A "How To")
 

Part 2 - Using Mediation And Other Facilitated Processes To Deal With Workplace Bullying And Harassment

Part 3 - Bullying - You Know What The Problem Is, Now What Do You Do About It?

Part 4 - What Does The Research Tell Us About Workplace Bullying?
 

 

Webinar Recording Pricing

   

Members

Nonmembers

Single Webinar

   $100

$125

Conflict Management Series  

   $255

$355

Performing the Ombuds Support Role Series

   $255        

$355

Workplace Bullying Series

   $340

$440


 

Conference Session Recordings 

2014 Annual Conference

Purchase a recording today. Click on a session title below for more information.
2014 Conference Attendees: log in to get free access to these three recordings!

 

Conference Session Recording Pricing

 

Members

Nonmembers

Single Session

$100

$125

Conference Attendees*
*Log in to access the recordings

Free

Free

 

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