Conflict: Theory and Applications for the Organizational Ombudsman

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Friday, April 20, 2018  - Saturday, April 21, 2018

In this new IOA Core Course, you'll develop a broader and deeper understanding of the full range of research and theory regarding  human conflict. Learn how to apply this understanding to conflict in organizations  and the practical applications for both working with specific disputes and helping to improve the organization’s systems and culture for addressing conflict. This course takes place in Richmond, Virginia, preceding the IOA 13th Annual Conference. Learn more and register now. You don't have to attend the conference to enroll in a workshop or professional development course.


Sue Theiss, MA, Ombuds, Oregon State University
Michael Dues, PhD, Retired, Head, Department of Communications and Co-Chair, University Ombuds Committee, University of Arizona

International Ombudsman Association

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