Healthcare Ombuds and Patient-Provider Conflict: Broadening Our Reach (Workshop)

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Sunday, April 22, 2018  - Sunday, April 22, 2018

This half-day morning workshop takes place in Richmond, Virginia, preceding the IOA 13th Annual Conference. Gain insights on the  benefits, potential avenues toward, and potential barriers to, medical center ombuds' broadening their services to encompass patient/provider issues. Presenters Haavi Morreim, College of Medicine, University of Tennessee, and Howard Gadlin, Retired Ombuds, National Institutes of Health, will include attendees in two patient-provider mock mediations, followed by extensive debriefing. Learn more and register now; you don't have to attend the conference to enroll in a workshop or professional development course.


International Ombudsman Association

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