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Webinar: Ombunds Un-Confidential: Research and Practice on Sharing Our Value and Impact

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Thursday, February 08, 2018  - Thursday, February 08, 2018

Ombuds Un-Confidential: Research and Practice on Sharing Our Value and Impact

Thursday, February 8, 2018

11:00 AM - 12:30 PM CST/ 12:00 - 1:30 PM EST/ 9:00 - 10:30 AM PST

Dr. Timothy HedeenPresenter Timothy Hedeen, university ombudsman at KSU will show how you can use insights from the 2016 IOA survey and the ACUS federal agencies ombuds report, as well as recommended practices in tracking/recording/sharing meaningful cases, to illustrate ombuds' organizational value. Learn more and register now!

 

Learning Objectives:

  1. Learn about existing research on organizational ombuds
  2. Learn about data collection methods appropriate to ombuds services
  3. Learn about reporting formats consistent with IOA SoPs and CoE

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