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Recent Ombuds News

IOA Journal Publishes: Reimagining the Role of the Organizational Ombuds

Written by Wayne Blair, this article expands his 2016 IOA Annual Conference’s Mary Rowe Honorary Keynote Address, “Reimagining the Role of the Organizational Ombuds.” It asserts that ombuds should be thought of as transformational leaders. Using a real case example, it contends that making connections and understanding consequences from the ombuds’ unique vantage point is a form of risk assessment and change managem…
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IOA Journal Publishes: Ombudsing in the New Era

Many ombuds offices arose in times of unrest, incivility, and questions about individual rights and responsibilities. Today is no different. As ombuds enter an era where individuals seem to be losing the ability to dialogue, this article examines how ombuds might lead the way in reestablishing connection among individuals and groups. Through the lens of Planned Happenstance Theory, it argues that the history of the profession uniquely posi…
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IOA Launches Member Newsblog

IOA's member newsletter, The Independent Voice, has transitioned into a newsblog! You'll find the same caliber articles plus more communication from the IOA leadership. IOA members have been emailed the password. Visit the blog!
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Register for IOA Professional Development Courses

Boost your knowledge with five different professional development options this October in Baltimore, Maryland, USA. From fundamentals to advanced listening skills, there's something to learn no matter where you are in your career. Learn more.
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Discounted Membership to ABA Dispute Resolution Section & ABA Ombuds

IOA members can now receive a discounted membership to the American Bar Association (ABA) Dispute Resolution Section & ABA Ombuds. This new membership offering gives you a one-year associate membership to the ABA, newsletters, journal, website and to the Dispute Resolution (DR) Section and Ombuds Committee. Learn more. Download the application. Visit the website.
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IOA Journal Publishes: Personal Reflection: How the Ombudsman Role Changes the Practitioner

In this paper, authors Jan Newcomb and Dawn Duquet reflect on the enduring friendship they built while serving together as board members of the Corporate Ombudsman Association. They review their personal experiences, focusing on how the ombudsman role had changed them. After much contemplation and drafting separate articles they discovered that, although their individual experiences were unique, their personal development was remarkably si…
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Order Your IOA Compensation Report

Get detailed information about salaries, bonuses, benefits and budgets. (Data was collected in 2016.)  The cost is $25 for IOA members. Order now!
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2015 IOA Practice Report Available for Download

We are pleased to provide the 2015 Practice Report of the International Ombudsman Association.   The Practice and Compensation survey provides an important snapshot of the contemporary field of organizational ombuds based on responses from members of the International Ombudsman Association (IOA) who were practitioners in December 2015. This portion of the report provides general demographic informatio…
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IOA Publishes Survey of Higher Education Ombuds Reporting Under Clery & Title IX

The IOA Government & Policy Committee has posted the results of a research project led by Kouang Chan, JD, Director of the Office of Student Ombuds at the University of Texas at Austin. The research focuses on the reporting requirements for academic ombuds related to Clery and Title IX. The document titled “Survey of Higher Education Ombuds Reporting Under Clery and Title IX” and an explanation of its meth…
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IOA Announces Board Members for 2017-18

The International Ombudsman Association recently held elections for open board positions. Thank you to all IOA voting members who took the time to participate in the election and thank you to the volunteers who ran for election. Volunteers' commitment and willingness to serve the association and the profession is critical to the success of the association.   The following were elected (or re-elected) to the Board of Di…
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IOA Members Have Voted to Change Bylaws

After determining that a quorum was reached at a Meeting of the Association held on Thursday, September 29, 2016, the votes, both in person and by proxy, were tallied.   A majority approved the amendments to the bylaws that involve a change in the IOA membership categories and eligibility for service on the IOA Board. In the coming weeks we will keep you informed as to the implementation of the revised bylaws and…
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Title IX Task Force Secures Legal Guidance

The protection of students from sexual violence on college and university campuses has been the focus of heightened attention in recent years. Because of this, the IOA Board authorized the Task Force to secure legal guidance regarding the role of the confidential ombuds in this context. The resulting legal analysis makes it clear that an ombudsman following the Standards of Practice and Code of Ethics may…
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Discover IOA's New Career Center

We’re happy to announce the new IOA Career Center, a job bank for employers to list their open positions and for people to find jobs of interest that fit their interests and skills. This new feature connects career opportunities with highly qualified talent. The IOA Career site is powered by YourMembership, the leading provider of online career centers for associations. Jobs posted directly through the IOA job board, as well …
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