IOA Journal Publishes: The Research Agenda for the Organizational Ombuds Profession

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This agenda, a directive from the IOA Board of Directors and completed by the IOA Research Agenda Subcommittee, is intended to serve as a guide for future initiatives within the IOA related to research, outline the research priorities of the IOA for outside entities, and establish research as a fundamental value to the field of ombuds work. This article establishes the importance of the research agenda for the IOA, explains the methodology used to create it, explores
areas of inquiry underpinning each of the eight research goals, and discusses implications for the advancement of research on organizational ombuds.

IOA members can click here to read the article or view it on the IOA newsblog.

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