April 1-6, 2011
Hilton Portland & Executive Tower
Portland, OR, USA

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MONDAY, APRIL 4, 2011 IS OFFICIALLY "OMBUDS DAY" IN PORTLAND, OR!
| REGISTRATION |
Online Registration
- Ombudsman 101 Professional Development Course Registration - COURSE FULL
- Pre-Conference and Ombudsman 101 PLUS Course Registration
- General Conference Registration
*Please note: Registration for the Professional Development Special Package Pricing is not available online. Please use the Paper Registration Form below.
Paper Registration Forms
- Professional Development (Ombudsman 101 and/or 101 PLUS) Course Registration
- Professional Development Special Package (Ombudsman 101 and General Conference) Pricing Registration
- Pre-Conference and General Conference Registration
| CONFERENCE SCHEDULE |
| Friday, April 1 | Ombudsman 101 Professional Development Course |
| Saturday, April 2, 2011 | Ombudsman 101 Professional Development Course |
| Sunday, April 3, 2011 | Ombudsman 101 PLUS Professional Development Course and Pre-Conference Courses |
| Monday, April 4, 2011 | Annual Conference, Day One |
| Tuesday, April 5, 2011 | Annual Conference, Day Two |
| Wednesday, April 6, 2011 | Annual Conference, Day Three |
DOWNLOAD THE COMPLETE REGISTRATION BROCHURE!
| CONFERENCE INFORMATION |
CLICK HERE TO ACCESS ALL AVAILABLE SPEAKER PRESENTATIONS
- Detailed Conference Brochure and Registration Form
- Professional Development Courses Information and Abstracts
- Pre-Conference Course Details & Presenter Biographies
- Concurrent Session Presentation Abstracts
- Keynote Speaker Biographies
- Certification Examinations will be offered at an offsite facility in Portland, OR from Saturday, April 2 – Friday, April 8, 2011. For more information, please click here
- Barnes and Noble Bookseller Information
IOA is going "Green". IOA is trying to reduce the amount of photocopies produced for the conference.
Please note that this year we will NOT be mailing out conference registration brochure so make sure that you download your brochure and abstracts from the website.
| CONFERENCE PRICING |
*all prices are in USD
| PROFESSIONAL DEVELOPMENT COURSE FEES | ||
|
Early Registration On or before 3/10/11 |
Regular Registration After 3/10/11 |
|
| Ombudsman 101 | $1,095.00 | $1,195.00 |
| Ombudsman 101 PLUS | ||
| IOA Member | $350.00 | $450.00 |
| Non-IOA Member | $450.00 | $550.00 |
| PRE-CONFERENCE COURSE FEES | ||
|
Full Day Course #1: Tough Choices for Ombudsmen- Resolving Difficult Challenges through Ethical Fitness® |
$290.00 | |
|
Full Day Course #2: Master Class: Skills for the Experienced Ombudsman |
$290.00 | |
|
Half Day AM Course #1: Can you hear me now? Listening as a Foundational Skill |
$190.00 | |
|
Half Day AM Course #2: Resolving Workplace Bullying: A New Approach for Ombudsmen |
$190.00 | |
|
Half Day PM Course #1: Organizational Integrity: Values in Action |
$190.00 | |
| Two Half-day Courses - One AM and One PM | $290.00 | |
| GENERAL CONFERENCE COURSE FEES | ||
|
Early Registration On or before 3/10/11 |
Regular Registration After 3/10/11 |
|
| FULL CONFERENCE REGISTRATION | ||
| IOA Member | $495.00 | $545.00 |
| Non-IOA Member | $545.00 | $595.00 |
|
ONE DAY REGISTRATION (Monday, Tuesday, or Wednesday) |
||
| IOA and Non-IOA Member | $295.00 USD | $345.00 USD |
| SPECIAL PACKAGE PRICING OFFER! | ||
| Register for Ombudsman 101 and the General Conference and receive a $250 discount! | ||
| IOA Members |
Early Registration On or before 3/10/11 |
Regular Registration After 3/10/11 |
| Ombudsman 101 | $1,095.00 | $1,195.00 |
| General Conference | $495.00 | $545.00 |
| Special Package Discount | - $250.00 | - $250.00 |
| Total | $1,340.00 | $1,490.00 |
| Non-IOA Members | ||
| Ombudsman 101 | $1,095.00 | $1,195.00 |
| General Conference | $545.00 | $595.00 |
| Special Package Discount | - $250.00 | - $250.00 |
| Total | $1,390.00 | $1,540.00 |
| SUPPORT, ADVERTISING, and EXHIBITOR OPPORTUNITIES |
- Support, Advertising, and Exhibiting Opportunities Brochure
- Support, Advertising and Exhibiting Opportunities Online Registration
| HOTEL |
Hilton Portland & Executive Tower
921 SW Sixth Avenue,
Portland, OR, 97204
USA
Main Line: (503)-226-1611
Reservations: 1-800-HILTONS
Please reference International Ombudsman Association to secure the group room rate.
IOA is pleased to offer the following room rate, based on Single/Double Occupancy: $149.00 USD
To make your hotel reservations online, please click here
Deadline for Group Room Rate: Thursday, March 10, 2011
Looking for a Roommate to Help Cover Expenses?
Hotel Details:
The Hilton Portland & Executive Tower hotel consists of two buildings. Please review your reservation for building assignment. For your convenience, if your room assignment states EXECUTIVE TOWER, you may arrive and park there directly.
Check-In: 4:00 PM
Check-Out: 12:00 PM
Self Parking: $20.00 USD
Valet Parking: $27.00 USD
Airport: Portland International (PDX) is located 15 minutes from the hotel
| ABOUT PORTLAND |
Portland, OR has so many great things to offer our attendees! Check out the information below.
To learn more about our great host city, Portland, OR, please click here!
| TRAVEL/INTERNATIONAL ATTENDEE INFORMATION |
Receive 5% off your flight to Portland, OR when booking with American Airlines!
Click here for travel/transportation information.
For international travel information regarding Visa and passport requirements, please click here.
| CANCELLATION POLICY & GENERAL INFORMATION |
CANCELLATION POLICY/REFUNDS:
Notice of cancellation must be in writing via facsimile or e-mail. Cancellation by telephone is not allowed. To cancel via e-mail, send the cancellation notice to:
info@ombudsassociation.org. To cancel by fax send to +1 (908) 842-0376.
If you must cancel your registration, you are encouraged to send a substitute to take your place. Please contact the office and notify us of the change so we can arrange for a name badge and certificate. If you cannot find a substitute to take your place, please refer to the cancellation policy shown below.
10 business days prior to the course = 100% refund
5-9 business days prior to the course = 50% refund
0-4 business days prior to the course = No refund
Note: IOA will not be responsible for the safe-keeping of equipment, supplies, written material or other valuable items left in a function room or guest room.
Consent to Use of Photographic Images
Registration and attendance at, or participation in, International Ombudsman Association's Annual Conference, and other activities constitutes an agreement by the registrant to IOA's use and distribution (both now and in the future) of the registrant or attendee's image or voice in photographs, videotapes, electronic reproductions and audiotapes of such events and activities.
| CONTACT US |
International Ombudsman Association (IOA)
390 Amwell Road, Suite 402
Hillsborough, NJ 08844 USA
Tel: +1 (908) 359-0246
Fax: +1 (908) 842-0376
Email: info@ombudsassociation.org
www.ombudsassociation.org









