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IOA has developed a highly successful format of education, skill building, and theory that combine to provide both the new and experienced Organizational Ombudsman practitioner with a practical approach to addressing problems in his/her respective environments. Each Professional Development program focuses on the needs of the Organizational Ombudsman at a particular experience level, and provides demonstrations or role play, theory, and education appropriate for that level. Video segments are used to enhance the case studies and Ombudsman situations.
A training manual designed for use with each program serves as a continuing source of reference. Completion Certificates are provided for those who complete each program. Early-registration discounts are offered for each course. IOA members receive a discounted registration rate.
All of IOA's trainers, while volunteers, are experienced Organizational Ombudsmen. The use of a team approach in all their training provides participants with a variety of dispute resolution styles and techniques.
To become a member of IOA, click here.
2012 UPCOMING PROFESSIONAL DEVELOPMENT OPPORTUNITIES
April 2012 Professional Development Opportunity*
Friday, April 13, 2012 - Sunday, April 15, 2012
Hyatt Regency Houston
Houston, TX, USA
*taking place in conjunction with the IOA 7th Annual Conference
July 2012 Professional Development Opportunity
Monday, July 16, 2012 - Friday, July 20, 2012
Lake Buena Vista, FL, USA
October 2012 Professional Development Opportunity
Monday, October 15, 2012 - Friday, October 19, 2012
Baltimore, MD, USA
For information on past 2011 Professional Development offerings, please click here.
