390 Amwell Road, Suite 403
Hillsborough, NJ 08844 USA
Hillsborough, NJ 08844 USA
Privacy Policy
Last Updated: 25 September 2009
The International Ombudsman Association ("the Association") is committed to protecting the privacy of its members and other visitors to the ombudsassociation.org website ("the Site"). To protect online privacy, the Association has implemented, and by your access to the Site you are consenting to, the information collection and use practices described in this Privacy Policy ("Policy").
Collecting Personal Information
From General Users. We do not collect any information that personally identifies you ("Personal Information") from users browsing the Site. Only aggregate data, which does not include Personal Information, is collected from such users.
From Members, Conference Registrants and Other Customers. We will ask you when we need Personal Information or other information that allows us to contact you to provide a service or carry out a transaction that you have requested, such as registering to become a member of the Association, soliciting comments and/or votes or signing up for a conference. The Personal Information we collect includes your name, title, company or organization name, office e-mail address, office telephone and facsimile number, office mailing address, information about your job function, information about your company, and, if you purchase products or services from us, credit card information.
The Site may collect certain anonymous information about your visit, such as the name of the Internet service provider and the Internet Protocol ("IP") address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the website from which you linked directly to the Site. This information is used to help improve the Site, analyze trends, and administer the Site and is not sold or distributed in any other manner.
Use of Your Personal Information
The Personal Information voluntarily provided by you and collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.
In support of these uses, the Association may use Personal Information to provide you with more effective customer service, to improve the Site and any related Association services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests.
We may use your personal information to provide you with important information about updated industry or market practices which may affect your business, including critical updates and notifications. Additionally, with your permission, we may send you information about other Association products and services, and/or share information with Association partners so they may send you information about their products and services. The Association does not disclose credit card account information provided by its members and customers; rather, when members and customers choose to pay using their credit cards, the Association submits the information needed to obtain payment to the appropriate clearinghouse.
The Association occasionally engages other companies, consultants and contractors to provide limited services on its behalf, such as website hosting, packaging, public relations, mailing, answering customer questions about products and services, and sending information about our products and other new services. We will only provide those companies the Personal Information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.
The Association may disclose Personal Information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on the Association or the Site; (b) protect and defend the rights or property of the Association; or (c) act in urgent circumstances to protect the personal safety of Association members or member companies, or members of the public.
Personal Information collected on the Site may be stored, hosted and processed in the United States or any other country in which the Association or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any such transfer of Personal Information outside of your country, including to countries outside of the European Union.
Control of Your Personal Information
Except as otherwise described in this Policy, Personal Information you provide on the Site will not be shared outside of the Association and affiliates without your permission.
Access to Your Personal Information
Personal Information may be collected by a third party pursuant to an agreement with the Association. You can review and edit your Personal Information collected on the Site by sending an e-mail to info@ombudsassociation.org or in writing to:
Security of Your Personal Information
The Association is committed to protecting the security of your Personal Information. We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. For example, we store the Personal Information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive Personal Information (such as a credit card account number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Cookies
We use cookies on this Site to ensure the integrity of the registration process and to personalize the Site. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the website, the information you previously provided can be retrieved, so you can easily use the site's features that you customized. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this Site or other web sites you visit.
Links to Other Sites
This Site may contain links to other web sites. The Association has no control over and is not responsible for the privacy policies or content of such sites.
Changes to This Privacy Policy
We may occasionally update this Privacy Policy. When we do, we will also revise the "last updated" date at the top of the Policy. For material changes to this Privacy Policy, we will notify you either by placing a prominent notice on the home page of the Site or by directly sending you a notification. We encourage you to periodically review this Privacy Policy to stay informed about how we are helping to protect the Personal Information we collect. Your continued use of the Site constitutes your agreement to this Privacy Policy in its current form.
Contact Information
The Association welcomes your comments regarding this Privacy Policy. If you believe that the Association has not adhered to this Privacy Policy, please contact us by e-mail at info@ombudsassociation.org or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.
Last Updated: 25 September 2009
The International Ombudsman Association ("the Association") is committed to protecting the privacy of its members and other visitors to the ombudsassociation.org website ("the Site"). To protect online privacy, the Association has implemented, and by your access to the Site you are consenting to, the information collection and use practices described in this Privacy Policy ("Policy").
Collecting Personal Information
From General Users. We do not collect any information that personally identifies you ("Personal Information") from users browsing the Site. Only aggregate data, which does not include Personal Information, is collected from such users.
From Members, Conference Registrants and Other Customers. We will ask you when we need Personal Information or other information that allows us to contact you to provide a service or carry out a transaction that you have requested, such as registering to become a member of the Association, soliciting comments and/or votes or signing up for a conference. The Personal Information we collect includes your name, title, company or organization name, office e-mail address, office telephone and facsimile number, office mailing address, information about your job function, information about your company, and, if you purchase products or services from us, credit card information.
The Site may collect certain anonymous information about your visit, such as the name of the Internet service provider and the Internet Protocol ("IP") address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the website from which you linked directly to the Site. This information is used to help improve the Site, analyze trends, and administer the Site and is not sold or distributed in any other manner.
Use of Your Personal Information
The Personal Information voluntarily provided by you and collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.
In support of these uses, the Association may use Personal Information to provide you with more effective customer service, to improve the Site and any related Association services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests.
We may use your personal information to provide you with important information about updated industry or market practices which may affect your business, including critical updates and notifications. Additionally, with your permission, we may send you information about other Association products and services, and/or share information with Association partners so they may send you information about their products and services. The Association does not disclose credit card account information provided by its members and customers; rather, when members and customers choose to pay using their credit cards, the Association submits the information needed to obtain payment to the appropriate clearinghouse.
The Association occasionally engages other companies, consultants and contractors to provide limited services on its behalf, such as website hosting, packaging, public relations, mailing, answering customer questions about products and services, and sending information about our products and other new services. We will only provide those companies the Personal Information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.
The Association may disclose Personal Information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on the Association or the Site; (b) protect and defend the rights or property of the Association; or (c) act in urgent circumstances to protect the personal safety of Association members or member companies, or members of the public.
Personal Information collected on the Site may be stored, hosted and processed in the United States or any other country in which the Association or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any such transfer of Personal Information outside of your country, including to countries outside of the European Union.
Control of Your Personal Information
Except as otherwise described in this Policy, Personal Information you provide on the Site will not be shared outside of the Association and affiliates without your permission.
Access to Your Personal Information
Personal Information may be collected by a third party pursuant to an agreement with the Association. You can review and edit your Personal Information collected on the Site by sending an e-mail to info@ombudsassociation.org or in writing to:
The International Ombudsman Association
390 Amwell Road, Suite 403
Hillsborough, NJ 08844 USA.
Security of Your Personal Information
The Association is committed to protecting the security of your Personal Information. We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. For example, we store the Personal Information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive Personal Information (such as a credit card account number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Cookies
We use cookies on this Site to ensure the integrity of the registration process and to personalize the Site. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the website, the information you previously provided can be retrieved, so you can easily use the site's features that you customized. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this Site or other web sites you visit.
Links to Other Sites
This Site may contain links to other web sites. The Association has no control over and is not responsible for the privacy policies or content of such sites.
Changes to This Privacy Policy
We may occasionally update this Privacy Policy. When we do, we will also revise the "last updated" date at the top of the Policy. For material changes to this Privacy Policy, we will notify you either by placing a prominent notice on the home page of the Site or by directly sending you a notification. We encourage you to periodically review this Privacy Policy to stay informed about how we are helping to protect the Personal Information we collect. Your continued use of the Site constitutes your agreement to this Privacy Policy in its current form.
Contact Information
The Association welcomes your comments regarding this Privacy Policy. If you believe that the Association has not adhered to this Privacy Policy, please contact us by e-mail at info@ombudsassociation.org or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.
The International Ombudsman Association
390 Amwell Road, Suite 403
Hillsborough, NJ 08844 USA.