390 Amwell Road, Suite 403
Hillsborough, NJ 08844 USA
Hillsborough, NJ 08844 USA
Professional Development
July 2009
Monday - Friday
July 13-17, 2009
Denver, CO, USA
Course Information:
Ombudsman 101
Monday, Tuesday, and Wednesday morning
July 13-15, 2009
An introductory program for new Ombudsman or those seeking information about the organizational Ombudsman role. (2-1/2 days)
Ombudsman 101 Plus
Wednesday afternoon (1:30-5:30pm)
July 15, 2009
A special program for organizations and entrepreneurs who want to get started. (Half day)
Intermediate Workshop: Skills for the Experienced Ombudsman
Tuesday- Wednesday
July 14-15, 2009
A workshop designed to help the Ombudsman respond skillfully and masterfully to the challenges and opportunities presented to the organizational ombudsman.
Instructors
Specialized Course: Contemporary Legal Issues for Organizational Ombudsman Programs
Thursday
July 16, 2009
This course is designed for new and experienced Ombudsmen who are seeking additional understanding about legal issues affecting your program. Participants can expect to leave this course with practical tips that can be applied to their own programs.
Instructors
Specialized Course: Conflict Coaching for Organizational Ombudsman
Friday
July 17, 2009
The session will provide a theoretical framework for conflict coaching as well as strategies and skills for helping visitors manage interpersonal conflict. This highly interactive session will utilize case studies and role play.
Instructors
Hotel Reservations and Information:
Marriott Denver West
1717 Denver West Boulevard
Golden, Colorado 80401 USA
Phone +1 (303) 279-9100
Room rate $149 per night single/double based on availability until Friday, June 12, 2009.
July 2009
Monday - Friday
July 13-17, 2009
Denver, CO, USA
Course Information:
Ombudsman 101
Monday, Tuesday, and Wednesday morning
July 13-15, 2009
An introductory program for new Ombudsman or those seeking information about the organizational Ombudsman role. (2-1/2 days)
Ombudsman 101 Plus
Wednesday afternoon (1:30-5:30pm)
July 15, 2009
A special program for organizations and entrepreneurs who want to get started. (Half day)
Intermediate Workshop: Skills for the Experienced Ombudsman
Tuesday- Wednesday
July 14-15, 2009
A workshop designed to help the Ombudsman respond skillfully and masterfully to the challenges and opportunities presented to the organizational ombudsman.
Instructors
| Carolyn Noorbakhsh | Wilbur Hicks | |
| Ombuds Office | Ombudsperson | |
| National Renewable Energy Laboratory | International Monetary Fund | |
| Sean A. Banks | Donna J. Louden | |
| Director & Company Ombuds | Ombuds Office | |
| Shell Oil Company, Office of Ombuds | International Labour Office | |
| Services | University of Colorado at Boulder |
Specialized Course: Contemporary Legal Issues for Organizational Ombudsman Programs
Thursday
July 16, 2009
This course is designed for new and experienced Ombudsmen who are seeking additional understanding about legal issues affecting your program. Participants can expect to leave this course with practical tips that can be applied to their own programs.
Instructors
| Judith C. Bruner | Kevin Jessar | |
| Director & UCSD Ombudsperson | National Institutes of Health (NIH) | |
| University of California |
Specialized Course: Conflict Coaching for Organizational Ombudsman
Friday
July 17, 2009
The session will provide a theoretical framework for conflict coaching as well as strategies and skills for helping visitors manage interpersonal conflict. This highly interactive session will utilize case studies and role play.
Instructors
| Ross Brinkert | Trish Jones | |
| Assistant Professor | Professor | |
| Pennsylvania State University | Temple University |
Hotel Reservations and Information:
Marriott Denver West
1717 Denver West Boulevard
Golden, Colorado 80401 USA
Phone +1 (303) 279-9100
Room rate $149 per night single/double based on availability until Friday, June 12, 2009.