Conferences & Professional Development

Professional Development Courses & Workshops: Click Here

Live and Recorded Webinars: Click Here

Annual Conference: Click Here

IOA has developed a highly successful format of education, skill building, and theory that combine to provide both the new and experienced Organizational Ombudsman practitioner with a practical approach to addressing problems in his/her respective environments. Each Professional Development program focuses on the needs of the Organizational Ombudsman at a particular experience level, and provides demonstrations or role play, theory, and education appropriate for that level. Video segments are used to enhance the case studies and Ombudsman situations.

A training manual designed for use with each program serves as a continuing source of reference. Completion Certificates are provided for those who complete each program. Early-registration discounts are offered for each course. IOA members receive a discounted registration rate.

All of IOA's trainers, while volunteers, are experienced Organizational Ombudsmen. The use of a team approach in all their training provides participants with a variety of dispute resolution styles and techniques.

Click here for video preview of the 14th IOA Annual Conference April 1-3, 2019.

To become a member of IOA, click here.


Professional Development Courses and Specialty Workshop

Foundations of Organizational Ombudsman Practice course
15-17 October 2018
Philadelphia, PA USA
Learn moreThe Foundations course has reached maximum capacity for October 2018 in Philadelphia, PA. Please contact Jordan Burghardt to be placed on the waitlist.

Working With Groups: Strengthening Your Ombuds Facilitation Skills workshop
18 October 2018
Philadelphia, PA USA
Learn more.

When the Conflict is Within: Motivational Interviewing Skills for Ombuds workshop
19 October 2018
Philadelphia, PA USA
Learn more.

International Ombudsman Association

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