IOA has developed a highly successful format of education, skill building, and theory that combine to provide both the new and experienced organizational ombudsman practitioner with a practical approach to addressing problems in his/her respective environments. Each professional development program focuses on the needs of the organizational ombudsman at a particular experience level, and may provide demonstrations or role play, theory, and education.Certificates of Completion are provided for those who complete each program in its entirety.
Learn about the cancellation policy, certificates of completion and more.
In 2016 IOA’s Professional Development Committee (PDC) initiated a new sustainable process for the development of core course offerings that we believe are essential to new and experienced organizational ombuds. Learn more.
Share your expertise with the greater ombuds community! The Professional Development Committee is currently seeking individuals to develop a replicable core course which will introduce ombuds professionals to conflict theory. Learn more.