Thursday, February 8, 201811:00 AM - 12:30 PM CST/ 12:00 - 1:30 PM EST/ 9:00 - 10:30 AM PST
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Cost includes live webinar AND access to recording:
$75 for IOA members
$125 for nonmembers – Learn more about becoming an IOA member!
The emphases will be insights from the 2016 IOA survey and the ACUS federal agencies ombuds report, as well as recommended practices in tracking/recording/sharing meaningful cases to illustrate ombuds' organizational value.;
View our live webinar cancellation policy.