IOA Executive Director's Yearly Recap

By Ellen Miller, IOA Executive Director 

Fifty percent of my work is externally facing -- helping to raise awareness about Organizational Ombuds. This year, we made some great strides: mapping out an external relations plan, kicking off our lobbying efforts, and forging key relationships with important policymakers and collaborators.  Check out this infographic to see how I have been spending some of my time.    

It has been a year since I came to IOA. Thank you for creating such a welcoming environment and sharing your knowledge, challenges, successes, and concerns.  You are always willing to stand up when needed and are generous with your time, energy, and talent. I am grateful for the time we have spent together, and I look forward to seeing so many of you in Seattle.   

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