International Ombudsman Association
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Webinar: Cultural Components in Conflict
Thursday, August 08, 2019, 9:00 AM - 10:30 AM PDT
Category: Webinars

IOA Live Webinar

Cultural Components in Conflict

You've come to the right place for exceptional learning opportunities from respected leaders in the organizational ombuds field. IOA webinars offer the latest information on topics relevant to ombuds, at an attractive price, without leaving your desk!

Members: $75
Non-Members: $125

Register Now

This course is approved for 1.5 Professional Development Hours towards the CO-OP® Credential.

About the Webinar

Our values and identity are shaped by the culture/s in which we grow up. Culture defines the environment in which we were brought up and encompasses aspects such as race, ethnicity, gender, nationality as well as religion, socioeconomic class and sexual orientation, just to name a few. All those elements which define culture are also essential components of conflict and will, therefore, determine the way we come to address it. This course will seek to review the theory of conflict and conflict resolution from the perspective of culture, outlining, through practical examples, how the lenses of culture may help us to disentangle intractable situations. 

As a result of this webinar, the participant will be able to...

  • Gain a better understanding of why culture is an essential part of conflict and conflict resolution
  • Identify how our perceptions may be shaped by our cultural background
  • Recognize cultural influences which may define our needs/values/interest
  • Understand how cultural aspects may influence our handling of conflict and how to take account of that factor to improve the way the parties involved address those difficult situations


David Talbot
Jose Martinez Aragon

Professional Development Hours

Participants will earn 1.5 PDHs upon completion of this webinar. 

Are you interested in the full list of 2019 Webinars? Check out our online learning page for more information on this year's series and how to get a receive a discount when registering for all six.

View the List of 2019 Webinars

Need assistance?

Are you missing your webinar link? Please notify the IOA Office at [email protected] or (206) 209-5275 at least 24 hours in advance of the webinar if you have not received a link to access the webinar.

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