Specialized Courses

More Details Coming Soon

Presenter talking to group of participants

Specialized Courses are typically offered once per year and explore a variety of subjects. Some courses focus on emerging topics of interest to ombuds, while others teach diverse skillsets that can enhance an ombuds’ practice. Given their narrow focus, specialized courses appeal to ombuds with a range of experience levels.


Examples of Previous Specialized Courses:

  • Understanding and Managing High-Conflict Visitors
  • When the Conflict is Within: Motivational Interviewing Skills for Ombuds
  • Helping People Get Unstuck: Mindsets that Generate Responsibility and Possibility

Submit a Proposal for a Specialized Course

The Professional Development Committee (PDC) is tasked with identifying qualified instructors and presenters who are willing to share skills and knowledge with ombuds from around the world. The PDC is excited to present its new Instructor Interest Form, which allows IOA members to apply to become an instructor or presenter for many of IOA's training opportunities. 

Learn More & Apply