IOA Journal Publishes: Three Ombuds, Two Books, and One Tip Sheet

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Three ombuds from different academic institutions - Jan Morse, Jenna Brown, and Jim Wohl - organized a book group to read The Mentor's Guide: Facilitating Effective Learning Relationships, 2nd edition by Lois J. Zachary and The Mentee's Guide: Making Mentoring Work for You by Lois J. Zachary and Lory A. Fischler. This article reviews both of the books together and demonstrates one way in which book groups can enrich communities of practice with an example resource for ombuds.

International Ombudsman Association

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