IOA Membership Benefits

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The International Ombudsman Association (IOA) is pleased to offer these valuable membership benefits:

  • COMING SOON! Additional Virtual Training: We look forward to offering additional Virtual Foundations Courses as well as Core Courses and Nuts & Bolts Courses in 2022—plus, a virtual Annual Conference.

  • COMING SOON! More User-Friendly Website: Our team is hard at work designing a new menu structure and new pages with easier-to-find resources.

  • COMING SOON! IOA Online Networking Community: A member-only platform with discussion groups and a detailed resource directory. 

  • COMING SOON! Outsourced Ombuds Directory: IOA will be offering a searchable directory to help connect organizations to members looking to provide outsourced ombuds services and consulting.

  • NEW! IOA Ombuds Program: We are pleased to announce we are providing virtual Ombuds Services on a pilot program basis to all members and others within the IOA community as people cope with the stress, uncertainty, and possible changes to their ombuds practice. 

  • NEW! Members have complimentary access to all IOA Live Webinars and the Webinar Archives. In 2020, IOA members will be able to register for live webinars for free and they will gain free access to IOA's Webinar Archives.

  • Member Discounts: Members receive discounted rates for all IOA's Foundations CoursesCore Courses, and the Annual Conference. Members also receive a discount on the fees for the CO-OP® Examination

  • Professional Networking:  Where else can you find others who understand your daily challenges? IOA has many networking opportunities including the Annual Conference, a variety of professional events and trainings, an online community called Discussion Circles, and an online Member Directory.

  • Individual Member Information & Groups: All IOA members receive access to IOA's Member Center. This online platform provides members with access to a customizable profile that they can use to be listed on the online directory, connect directly to other members, and engage in IOA Discussion Circles

  • Certified Organizational Ombudsman Practitioner® or CO-OP® Credential: IOA offers certification testing for the CO-OP® Credential to advance your career, enhance the status and credibility of the profession, and present a reliable image to the public. IOA members have an opportunity to network and learn from certified practitioners and take the exam at a discounted rate.

  • Mentoring Program: IOA makes the transition to ‘ombudsing’ a positive and rewarding experience by connecting novice ombuds with experienced ombuds through the Mentoring Program. This personal relationship provides the new ombuds an opportunity to have an "ombuddy," to get advice and to discuss the profession.

  • Access to communication resources: The Modern Ombuds Communication Toolkit provides members with talking points and materials to help them start conversations about the modern ombuds. Resources include a quick start guide to introduce our main themes, messaging for different audiences, and more.

  • Insider access to IOA UpdatesReceive the members-only version of the Hey IOA Digest with updates from the association and our Committees & Task Forces.

  • Discounted membership to the American Bar Association (ABA): Ombuds! Join the ABA, Section of Dispute Resolution at a discounted rate of $150. ABA membership offers access to:

    • ABA and the Section of Dispute Resolution
    • Member groups and committees, including the Ombuds Committee
    • Newsletters and journals
    • ABA discounts, publication discounts, and discounted registration to Section events
    • The ABA members-only website
    You do NOT need to be an attorney to participate. To secure the discounted rate, Ombuds who are licensed attorneys may join as a nonprofit/public lawyer. Non-lawyers may join as an Affiliated Professional. Visit the website.

  • Additional Resources Include:
    • Assistance and Referrals:  IOA members with organizational ombuds specific inquiries may request assistance and referrals through the Board of Directors, standing committees, task forces, and identified subject matter experts
    • Topical Practice Guides: Access downloadable booklets on topics relevant to organizational ombuds. The list booklets include Dealing with the Fear of Violence; Neutrality; The Ombuds Confidentiality Privilege; Options, Functions, and Skills; Reprisal, Retaliation, and Redress; and Why an Organizational Ombudsman?
    • Ombuds Office Management & Administration Materials: Access to a dynamic library of ombuds office materials including guidance on how to communicate with organizations and leaders, publicize the role and the work of the office, hire staff and interns, manage cases, collect data, and much more
    • IOA Business, Planning, and Policy Documents: A variety of resources to help IOA members thoroughly understand and participate in the association