IOA Membership Benefits


The International Ombudsman Association (IOA) is pleased to offer these valuable membership benefits:

  • Certified Organizational Ombudsman Practitioner® or CO-OP® Credential: IOA offers certification testing for the CO-OP® Credential to advance your career, enhance the status and credibility of the profession, and present a reliable image to the public. IOA members have an opportunity to network and learn from certified practitioners and take the exam at a discounted rate.

  • Mentoring Program: IOA makes the transition to ‘ombudsing’ a positive and rewarding experience by connecting novice ombuds with experienced ombuds through the Mentoring Program. This personal relationship provides the new ombuds an opportunity to have an "ombuddy," to get advice and to discuss the profession.

  • NEW in 2019! Access to communication resources: The Modern Ombuds Communication Toolkit provides members with talking points and materials to help them start conversations about the modern ombuds. Resources include a quick start guide to introduce our main themes, messaging for different audiences, and more.

  • Access to The Independent Voice: IOA's members-only blog provides information about and commentary on developments in organizational ombuds practice, association news, and other topics of professional interest to members of IOA.

  • Access IOA UpdatesReceive updates from IOA's Committees & Task Forces, the inside track on how IOA is working to support members and the profession.

  • Exclusive discounted membership to the American Bar Association (ABA)IOA discounted membership offers access to the ABA, Dispute Resolution Section, the Ombuds Committee, a variety of member groups, newsletters, journals, ABA discounts, and the ABA members-only website.  You do NOT need to be an attorney to participate. Download the PDF info sheet and application. Visit the website

  • Additional Resources Include:
    • Assistance and Referrals:  IOA members with organizational ombuds specific inquiries may request assistance and referrals through the Board of Directors, standing committees, task forces, and identified subject matter experts

    • Topical Practice Guides: Access downloadable booklets on topics relevant to organizational ombuds. The list booklets include Dealing with the Fear of Violence; Neutrality; The Ombuds Confidentiality Privilege; Options, Functions, and Skills; Reprisal, Retaliation, and Redress; and Why an Organizational Ombudsman?

    • Ombuds Office Management & Administration Materials: Access to a dynamic library of ombuds office materials including guidance on how to communicate with organizations and leaders, publicize the role and the work of the office, hire staff and interns, manage cases, collect data, and much more

    • IOA Business, Planning, and Policy Documents: A variety of resources to help IOA members thoroughly understand and participate in the association
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