Ombuds help constituents navigate conflicts aiming to resolve matters at the lowest level possible. They also serve as a catalyst for change by highlighting significant, sensitive, and controversial issues or trends safely and confidentially, which others cannot or will not. 

Over the years, different types of ombuds models have emerged. Some work with constituents who are external to their organization, while others work with internal constituents such as employees or students. Some provide informal services while others investigate complaints or serve as advocates. While this versatility is beneficial, it creates confusion and misunderstanding about, and among, the profession.

In 2018, the American Bar Association Section of Dispute Resolution declared the second Thursday of October Ombuds Day. The goal of this annual recognition is to increase awareness and improve the understanding of the ombuds profession.

By attending this event, you will:

1. Appreciate the variety of conflicts that arise
2. Understand the role of ombuds in addressing those conflicts
   
   

IOA members can use CODE: OMBCE2021 for a discount on registration

Also, consider joining the ABA and the Dispute Resolution Section!

Non-ABA members can join the ABA and the Section to claim a free registration rate, plus gain access to a year of member benefits.

If you are already a member of the ABA but not yet of the Section, it would only cost you $35 to join and register for this event! Join now.