What is IOA?

The International Ombuds Association (IOA) is the professional association committed to championing Organizational Ombuds worldwide. Our members help organizational stakeholders raise patterns and concerns, navigate conflict, and manage change to support highly effective and healthy organizations. IOA sets the standard for excellence by establishing Standards of Practice, a Code of Ethics, and certifying Organizational Ombuds Practitioners (CO-OP®).

We Champion Organizational Ombuds Worldwide through: 

  • Standards of Practice
  • Code of Ethics
  • Training
  • Professional Development
  • Certification
  • Program Development
  • Technical Assistance
  • Advocacy

We Advance the Profession of Organizational Ombuds with: 

  • Professional Development
  • Community
  • Certification
  • Technical Assistance
  • Program Support
  • Advocacy
Learn More About IOA
Learn More About Ombuds
Upcoming Events and Trainings

Discover the World of Ombudsing

Unlike many professions, the journey to becoming an organizational ombuds, ombudsperson, or ombudsman does not follow a clearly identified path. The global ombuds community is filled with professionals who come from a wide variety of backgrounds. Most of the ombuds in the IOA network have a diverse range of academic credentials and professional experiences. Review the information below to learn more about the process of becoming an ombuds.

How to Become an Ombuds
How to Become a Member


Ombuds Training Opportunities

Take a moment to learn about all of our training opportunities. Whether you are an aspiring ombuds, experienced ombuds, or a non-ombuds looking to learn more about the field, network with peers, or start on ombuds office, we have information to help.

View IOA Trainings
View the IOA Event Calendar

Membership Information

Become a member today and enjoy valuable benefits including access to free IOA live and archived webinars, exclusive news and resources, a members-only Online CommUnity to network and share resources with peers, discounted rates to educational programming, and more!

Membership Information
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Member Benefits

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 Thank You to Our 2024 Partners 




Partner with IOA in 2024