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Important Update: The CO-OP® credential is now called Certified Organizational Ombuds. We are currently in the process of updating our website to reflect this change. 

Certification Program

Welcome to the new Ombuds Certification Program (OCP)! IOA is pleased to provide the following information for pursuing professional excellence through both Individual Certification and Program Certification.

Certification for Individuals
Certification for Programs and Offices

 

Next Steps

Certification Exam Information
Recertification
Move to Inactive Status

The application for the Certified Organizational Ombuds Program is not yet accepting applications. Please come back to view updates in the middle of May.

More About Certification

Review the Certification FAQ Page
Certification Board of Directors
Board Policies
Directory of Certified Practitioners
Filing a Complaint