HR and Ombuds:  Partners in Pursuit of a Common Vision  

Course Description

The differences and similarities of Ombuds and Human Resources responsibilities within an organization are often not well understood. Although the roles may seem similar or even duplicative to some, the two functions are distinctively unique. It is incumbent upon Ombuds to educate our constituents, particularly our human resources colleagues, and optimize our connections to accomplish common organizational goals.  This webinar will share a presentation the Baker Hughes Ombuds Program uses to promote understanding and partnership with Human Resources with the purpose of discussing how to address situations likely to be challenging to the IOA Standards of Practice. Participants are encouraged to share their challenges and successes in strengthening collaboration with the HR community in a pre-webinar survey. 

Learning Objectives

1. Share tools and strategies used by Baker Hughes Ombuds office to strengthen relationship with HR
2. Clarify the distinctions of the Ombuds and HR roles
3. Consider risks and benefits of situations likely to challenge the Ombuds Standards of Practice

Biographies

Josie Stiles has 30 years’ experience designing and delivering conflict management initiatives in organizations and communities. Her roles include leadership development, organizational effectiveness, employment equity and diversity, public participation and policing to name a few. She has been an Ombuds with Baker Hughes since 2013.

Josie has Master’s Degree in Conflict Analysis and Management from Royal Roads University. She teaches dispute resolution at the University of Calgary and is a certified practitioner in Ombudsing, Coaching, Mediation, and Public Participation.