Communications Committee


Responsible for developing or guiding IOA’s internal and external communications to support the mission of IOA, advance the organizational ombudsman profession, and ensure that practitioners are able to work to the highest professional standards.



  • Christina Sabee, San Francisco State University
  • Ruthy Rosenberg, Brown University

Board Liaison

  • Reese Ramos, Virginia Tech

Committee Members

  • Carrie Anderson, Social Media, MD Anderson Ombuds Office
  • Victoria Dowd, Finance Committee Liaison, the University of North Carolina at Chapel Hill
  • Bryan Hanson, Blog Editor, Graduate School at Virginia Tech
  • Joe Johnston, Website, Rochester Institute of Technology
  • Martha Patrick, PDC Liaison, 
  • Mark Patterson, Conference Committee Liaison, College of William and Mary
  • Mike RozinskyRZNSKY LLC
  • Jennifer Schneider, Blog Editor, University of South Florida
  • Katie Swanson, Ombuds Day Liaison, Center For Conflict Resolution


  • Continue to expand and strengthen the committee
  • Complete the website redesign process
  • Continue producing high-quality issues of The Independent Voice
  • Assess and improve IOA’s email strategy
  • Expand use of social media across IOA
  • Collaborate with and support the efforts of the Global Marketing Task Force and the Strategic Alliances/Partnership Task Force


  • Reconstituted and reactivated IOA’s Communications Committee after year-long hiatus
  • Produced and disseminated four very
    substantive issues of The Independent Voice newsletter
  • Initiated comprehensive analysis of the current website and sought stakeholder input in the preparation of website redesign process
  • Provided recommendations to the IOA Board of Directors regarding the website redesign
  • Successfully and enjoyably engaged as a tool for effective committee collaboration
  • Continued to increase IOA’s social media outreach (Twitter, Facebook, LinkedIn)
Job Description

Last Updated 14 May 2020