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    • About IOA
      • Learn about IOA
      • Contact Us
      • IOA Board of Directors
      • IOA Committees & Task Forces
      • Standards of Practice & Code of Ethics
      • IOA FAQ
    • About Ombuds
      • What is an Organizational Ombuds?
      • Value & Effectiveness of Organizational Ombuds
      • Ombuds Office Accessibility
      • Standards of Practice & Code of Ethics
      • Furthering the Field
      • Ombuds FAQ
    • Membership
      • Become a Member
      • Renew Membership
      • Membership Benefits
      • Access IOA Member Center
      • Members-Only Blog
    • Events & Training
      • Event List
      • IOA Annual Conference
      • Foundations Courses
      • Core Courses
      • Webinars & Online Learning
        • Course Policies
      • Certification
        • About the CO-OP® Credential
        • Applying for Certification
        • Recertification
        • CO-OP® Examination
        • CO-OP® Certification Board
        • CO-OP® Board Policies
        • Directory of CO-OP® Practitioners
      • Resources
        • IOA News & Press Releases
        • Standards of Practice & Code of Ethics
        • Journal of the IOA
        • To Provide Ombuds Services
        • To Promote the Ombuds Role
        • To Protect the Ombuds Profession
        • Ombuds-Related Networks & Groups
        • Research Clearinghouse: Coming Soon!
        • Volunteer Recognition Nomination
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      Upcoming Events & Trainings

      Fri Mar 29, 2019Foundations Course | New Orleans March 2019
      Category: Foundations Courses
      Fri Mar 29, 2019Core Course - Communications: An Ombuds Immersive | New Orleans March 2019
      Category: Core Courses
      Mon Apr 1, 20192019 Annual Conference - New Orleans
      Category: Annual Conference
      Thu May 16, 2019Webinar: Listening: An Ombud's Super Power
      Category: Webinars
      Thu Jun 13, 2019Webinar: Preparing the Visitor For the Facilitated Conversation
      Category: Webinars
      View Full Calendar

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      The term ombudsman is used to communicate to the widest possible community and is not intended to discourage others from using alternatives. IOA respectfully acknowledges that many practitioners use alternative forms of this word.


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