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Why Should My Organization Have an Ombuds?The Value & Effectiveness of the Organizational Ombuds RoleOne of the most important tasks facing organizational ombuds is communicating the value and effectiveness of their office and role to their institutions and the public. IOA has developed a Communications Toolkit for IOA members to access, as well as a brochure to share with organizations and members of the public. Download the Modern Ombuds BrochureOmbuds Office Video TestimonialsRecommended Readings to Help with Institutions and the PublicA Practical Guide to Organizational Ombuds: How They Help People and Organizations, A Reappraisal - The Nature and Value of Ombudsmen in Federal Agencies The Organizational Ombuds Office and Corporate Social Responsibility: Driving Values in an Organization. Society of Petroleum Engineers. Effectiveness of Organizational Ombudsmen Identifying and Communicating the Usefulness of Organizational Ombuds With Ideas about OO Effectiveness and Cost-Effectiveness An Organizational Ombuds Office in a System for Dealing with Conflict and Learning from Conflict, or “Conflict Management System” What Is Success in Ombuds Processes? Evaluation of a University Ombudsman The Ombudsman's Role in a Dispute Resolution System Benchmarking and Metrics for Ombuds Programs, or What Use Are We Anyway? Creation of an Ombuds Office Can Prevent Retaliation Claims On Being An Ombuds: Considerations and Suggestions for Practice. |