IOA Standards of Practice & Code of Ethics

The IOA Standards of Practice are based upon and derived from the ethical principles stated in the IOA Code of Ethics. Each Ombuds office should have an organizational Charter or Terms of Reference, approved by senior management, articulating the principles of the Ombuds function in that organization and their consistency with the IOA Standards of Practice.

In addition, IOA has developed a supplemental Best Practices Guide, intended to provide guidance to Organizational Ombuds in practicing according to IOA Standards of Practice to the highest possible level of professionalism. Any questions or suggested revisions are welcome and should be sent to the Chair of the Professional Ethics, Standards, and Best Practices Committee.

Standards of Practice 

Code of Ethics 

Standards of Practice in English 

Standards of Practice in Chinese

Standards of Practice in French (Francais)

Standards of Practice in Italian

Standards of Practice in Japanese

Standards of Practice in Korean

Standards of Practice in Brazilian Portuguese

Standards of Practice in Russian

Standards of Practice in Spanish (Español)

Standards of Practice in Thai

Standards of Practice in Amharic

Code of Ethics in English 

Standards of Practice in Chinese

Code of Ethics in French (Francais)

Code of Ethics in Italian

Standards of Practice in Japanese

Standards of Practice in Korean

Code of Ethics in Brazilian Portuguese

Code of Ethics in Russian

Code of Ethics in Spanish (Español)

Standards of Practice in Thai

Standards of Practice in Amharic

 

The history of the development of these documents can be found here.