Why Should My Organization Have an Ombuds?

The Value of the Organizational Ombuds Role

Whether you are in a higher ed, corporate, government, NGO/association, K-12 or research setting, adding an organizational ombuds is a proven and effective way to: 

• Build and improve workplace culture

• Support employees and other stakeholders 

• Provide an informal and confidential space to identify and address issues 

• Support DEIAB efforts including racial and social injustice 

• Support those impacted by harassment 

• Prevent bias and harassment issues from escalating 

• Reduce complaint investigation time

• Reduce litigation costs 

• Reduce employment litigation insurance premiums.  

• Improve governance 

• Address interpersonal and group conflict 

• Uncover and address systemic issues to create healthier organizations, and 

• A myriad of other concerns

Below are several resources to help you learn more.  Whether you are in the C-suite or hold another leadership position in your organization, serve on a Board of Trustees or Directors, or are a lawyer advising organizations or shareholders, the International Ombuds Association is here to help you get started. Contact our Executive Director, Ellen Miller at [email protected] to set up an appointment.    

Hear from Organizations

Hear from the CEOs and others of Pinterest, Boston Children's Hospital, and AllianceBernstein about the value and impact of their organizational ombuds programs: 

Pinterest

Boston Children's Hospital

AllianceBernstein 

Resources about Organizational Ombuds