JIOA Editorial Board

About the JIOA

The Journal of the International Ombudsman Association (JIOA) is a peer-reviewed online journal for scholarly articles and information relevant to the ombuds profession. As members of a relatively new profession, we continually strive to understand, define, and clarify the role and function of the professional organizational ombuds.

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Shannon Lynn Burton, Michigan State University

Board Liaison

Hector Escalante, University of the Pacific

Associate Editors

Hans Kohler, Conflict Resolution Specialists LLC
Hector Escalante, University of the Pacific

Wayne Marriot, Fleetwood Group Limited

Production Manager*

Sarah Ghazal


Caroline Adams, CO-OP®, University of California-Santa Barbara
Eric Adock, Office of Injured Employee Counsel
Shereen Bingham, University of Nebraska at Omaha 
Brian Bloch, CO-OP®Department of the Interior/ISKCONResolve
Helmut Buss, CO-OP®, United Nations High Commissioner for Refugees
Tandrea Carter, Appalachian State University
Steven Cordery, United Technologies Corporation
Angela E. Dash, Northeast Ohio Medical University, The Pace Institute, LLC
Jeffrey R. Dawson, Duke University
Elizabeth ('Beth') E. Graham, Kent State University
Wilbur Hicks, Morgan State University
Thomas A. Kosakowski, University of California Los Angeles
Chris LaHatte, ICANN
James Lee, United Nations Funds and Programs; International Court of Justice
Alan Jay Lincoln, JIOA founding editor, Professor/Ombuds Emeritus Univ. of Massachusetts Lowell, retired
Charles Liu, Michigan State University
David Miller, Global Fund to Fight AIDS, Tuberculosis and Malaria; Gavi, The Vaccine Alliance
Mary Rowe, Massachusetts Institute of Technology
Andrea L. Schenck, Pacifica Human Communications, LLC
Emma Thacker, University of Toronto
Lisa Witzler, 
National Institutes of Health
Jenny Xia, University of California, Davis
Thomas Zgambo, The International Monetary Fund
John Zinsser, International Committee of the Red Cross, Columbia University
* The Production Manager serves as a non-voting member of the Editorial Board.


  • In 2019 and 2020 the JIOA Editorial Board:
    • Opened a Call for Papers on Special Issue on Responses of the Organizational Ombuds to Sexual Harassment,
    • Launched a Book Review initiative where the JIOA provides books for review to authors, and
    • Increased visibility/postings on Twitter to highlight the work of the JIOA.