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European Mediator and Ombuds Group 

The European Mediator and Ombuds Group serves as the RAC for the European community by providing opportunities to connect, build community among ombuds professionals, and convene for networking and educational events in the region. 

The IOA International Outreach Committee connects all Regional Advancement Communities to collaborate with IOA in advancing the organizational ombuds professional worldwide. Read more about the International Outreach Committee

To learn more and to join the European Community Group, please email the Chair, listed below.

Events

Tuesday, 20 January | 10:00 - 11:30 AM CET
Session Title: Empathy in Action: Elevating Conversations with Nonviolent Communication
Presenter: Kristina Richter - Ombuds at Mars

RSVP Today!

In high-stakes environments where every word matters, having a broad spectrum of communication tools is invaluable. This short workshop offers an opportunity to explore the Nonviolent Communication (NVC) model—a thoughtful approach, developed by Marshall B. Rosenberg, that can complement our existing methods for navigating complex conflicts with empathy and clarity.

This session is designed for us, Mediators and Ombudsman, as we are seeking to foster mutual understanding, de-escalate tensions, and support sustainable agreements through compassionate dialogue. By expanding our communication toolkit with NVC principles, we may find new ways to approach challenging interactions with openness, empathy, and authenticity.

Friday, 6 March | 10:00 - 11:30 AM CET
Session Title: Personal Resilience
Presenter: Caz Williamson - Ombuds at McKinsey

RSVP Today!

This interactive workshop sets up ways to build personal resilience while doing our works as ombuds and mediators in todays every changing and high stress environment.

Chairs

Tuba Bilecik, European Molecular Biology Lab
RAC Europe Co-Chair

Ion Anghel, OMV Petrom SA
RAC Europe Co-Chair


Priorities 

  • Support the development of the IOA Global Marketing Plan
  • Support the implementation of IOA training to international contexts, outside the U.S.A.
  • Support the Regional Advancement Communities work in advancing the profession through contacting recently appointed ombudsman, relevant associations, networks, and organizations in priority countries