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Webinar - What's an Ombuds to Do in a Conflict Management System
Thursday, February 14, 2019, 9:00 AM - 10:30 AM PDT
Category: Webinars
IOA Live WebinarWhat's an Ombuds To Do in a Conflict Management SystemAbout the WebinarEvery organization has a conflict management system whether they know it or not. Some are more robust than others, some more explicit than others. Come find out more about what an Integrated Conflict Management System looks like and how Ombuds can help an organization become more intentional in its problem-solving options as well as have a more coordinated system with better partnerships. As a result of this webinar, participants will be able to:
PresenterBrian Bloch Professional Development HoursAbout the WebinarListening is an important skill for our profession – it truly is one of our “Super Powers”. However, we don’t always do it well. We often listen with unintentional and unconscious bias, with ulterior motives, and without clear intention and focus. In this session, we will develop a definition for what it means to listen well to our visitors, and explore our barriers to listening well. The presenter will use demonstration and practice tools with those in attendance to hone our listening skills. Learning Objectives:
PresenterKristine Paranica, University Ombudsperson, North Dakota State University Professional Development HoursThis course is approved for 1.5 Professional Development Hours towards the CO-OP® Credential. Fees: Interested in the full 2019 Webinar Series? Learn more about the full series and special package pricing. Need assistance?Are you missing your webinar link? Please notify the IOA Office at [email protected] or +1-206-209-5275 at least 24 hours in advance of the webinar if you have not received a link to access the webinar. |