Live Webinars & Online Education

You’ve come to the right place for exceptional learning opportunities from respected leaders in the organizational ombuds field. IOA webinars offer the latest information on topics relevant to ombuds, at an attractive price, without leaving your desk!

Purchase the Webinar Series Package to save 20% Off

Purchase the series of six webinars together, receive discounted pricing, and look forward to expert educational content throughout the year. Not a member? Join IOA to receive member prices.


Webinar Series Package Cost

Single Webinar Pricing

  • IOA members: $360
  • Non-members: $600
*This package is only offered before the first 2019 IOA webinar on 12 February.
  • IOA Members: $75 
  • Non-members: $125


Webinar Registration Form 

Upcoming Webinars:

All webinars are at 9:00 - 10:30 AM PT / 12:00 - 1:30 PM ET

What's an Ombuds to do in a Conflict Management System
Brian Bloch
Thursday, 14 February 2019
Listening: An Ombud's Super Power
Kristine Paranica
Thursday, 16 May 2019
Preparing the Visitor For the Facilitated Conversation
David Michael and Tyler Smith
Thursday, 13 June 2019
Cultural Components in Conflict
David Talbot and Jose Martinez Aragon
Thursday, 8 August 2019
Establishing Trust in Groups: Lencioni and Google Models in Practice
Rita Callahan and Ellen Goldstein
Thursday, 12 September 2019
In the Room Where it Happens: Inside Ombuds Practices
Ruthy Kohron Rosenberg, Angela Dash, and Prisca Youn
Monday, 4 November 2019

Webinar Archives

If you attended a past webinar or purchased a recording, please email the IOA office at [email protected] for a link to access the recording you purchased. 

View List of Past Webinars

Webinar Cancellation Policies

Cancelation Policy: 
I understand that notices of cancellation must be submitted in writing via email to [email protected] Cancellations made five business days prior to the date of the live webinar will receive a refund of the purchased price of the individual webinar minus a $25.00 administrative fee. Cancellations made less than five business days prior to the course will not receive a refund. If you cancel for a live webinar and want the recording no refund will be given.

Technical Failure Policy:
I understand that if there is a technical failure at the attendee's home or workplace prevents access to the live webinar, the attendee will not be given a refund. It is the responsibility of the attendee to confirm system requirements and test their computers prior to the start of the webinar. If a technical failure is the fault of the service provider and the webinar is canceled, a full refund will be provided.