Live Webinars & Online Education
You’ve come to the right place for exceptional learning opportunities from respected leaders in the organizational ombuds field. IOA webinars offer the latest information on topics relevant to ombuds, at an attractive price, without leaving your desk!
2020 Schedule | Registration Fees | Webinar Archives
2020 Webinar Series List:
All webinars are at 9:00 - 10:30 AM PT / 12:00 - 1:30 PM ET
| 2020 Upcoming Webinars |
Annual Reports as Catalyst for Change
Michael David, Brodie Maureen, Melanie Jagneaux
Thursday, 13 February 2020
This course is approved for 1.5 Professional Development Hours towards the CO-OP® Credential. |
Solve Harassment, Bullying, & Aggression at Work: A Few Case Studies
Catherine Mattice Zundel
Thursday, 14 May 2020
This course is approved for 1.5 Professional Development Hours towards the CO-OP® Credential. |
Establishing Trust in Groups: Lencioni and Google Models in Practice
Rita Callahan
Thursday, 11 June 2020
This course is approved for 1.5 Professional Development Hours towards the CO-OP® Credential. |
Online Dispute Resolution and the Implications & Opportunities for Ombuds
Edwards Mediation Academy
Thursday, 13 August 2020 | (Time Change: 8:00 AM – 9:30 AM (PT))
This course is approved for 1.5 Professional Development Hours towards the CO-OP® Credential. |
Storm Warnings: Avoiding Office Closure
Mauricio Ramos, Bruce J. MacAllister, Melanie Jagneaux
Thursday, 10 September 2020
This course is approved for 1.5 Professional Development Hours towards the CO-OP® Credential. |
The Ombud Support Role: Supporting the Administrative Role in the Ombud's Office
Wendy Friede
Thursday, 12 November 2020
This course is approved for 1.5 Professional Development Hours towards the CO-OP® Credential. |
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Webinar Pricing |
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- IOA Members: Free
- Non-members: $195
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Not a member? Join IOA to receive member prices.
Webinar Archives
Starting in 2020, IOA members can now view all past webinars recordings for free.
Non-members can purchase past IOA webinars at $195/webinar.
If you purchased a past webinar or a recording, please email the IOA office at [email protected] for a link to access the recording you purchased.
Webinar Cancellation Policies
Cancellation Policy:
I understand that notices of cancellation must be submitted in writing via email to [email protected]. Cancellations made five business days prior to the date of the live webinar will receive a refund of the purchased price of the individual webinar minus a $25.00 administrative fee. Cancellations made less than five business days prior to the course will not receive a refund. If you cancel for a live webinar and want the recording no refund will be given.
Technical Failure Policy:
I understand that if there is a technical failure at the attendee's home or workplace prevents access to the live webinar, the attendee will not be given a refund. It is the responsibility of the attendee to confirm system requirements and test their computers prior to the start of the webinar. If a technical failure is the fault of the service provider and the webinar is canceled, a full refund will be provided.
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