- About IOA
- About Ombuds
- Membership
- Events & Training
- Certification
- Resources
- Publications
Webinar: The Ombud Support Role: Supporting the Administrative Role in the Ombud's Office
Thursday, November 12, 2020, 9:00 AM - 10:30 AM PDT
Category: Webinars
IOA Live WebinarThe Ombud Support Role: Supporting the Administrative Role in the Ombud's OfficeRegister NowThis course is approved for 1.5 Professional Development Hours towards the Candidate for CO-OP® and CO-OP® Credentials. About the WebinarThis webinar will provide Ombud’s support staff with a better understanding of the standards of practice (IOA) and how these principles impact how each support person performs their role. In addition, the session will provide insight into best practices for working with visitors, formal channels, managing the office and building awareness of the Ombud’s Program in a variety of organizations. Learning Objectives
PresentersWendy Friede Professional Development HoursParticipants will earn 1.5 PDHs upon completion of this webinar. Are you interested in the full list of 2020 Webinars? Check out our online learning page for more information on this year's series. View the List of 2020 WebinarsNeed assistance?Are you missing your webinar link? Please notify the IOA Office at [email protected] or (206) 209-5275 at least 24 hours in advance of the webinar if you have not received a link to access the webinar. |