Live Webinars & Online Education

You’ve come to the right place for exceptional learning opportunities from respected leaders in the organizational ombuds field. IOA webinars offer the latest information on topics relevant to ombuds, at an attractive price, without leaving your desk!

View the list of 2019 Webinars

Receive 20% off when you purchase the Webinar Series Package.

Save when you purchase the entire Webinar Series Package. If you sign up for the package after the webinar series has begun, if you were not able to attend a webinar, or cannot find the link for a recording, please email the IOA office at [email protected] and we will send you any requested recordings.

Not a member? Join IOA to receive member prices.


Webinar Series Package Pricing

Single Webinar Pricing

  • IOA Members: $360
  • Non-member: $600
  • IOA Members: $75 
  • Non-members: $125

 

Webinar Registration Form 

Past IOA webinars are now available for purchase for members and non-members at the same prices listed above.

Purchase Past Webinars 

2019 Webinar Series List:

All webinars are at 9:00 - 10:30 AM PT / 12:00 - 1:30 PM ET

Upcoming Webinars
In the Room Where it Happens: Inside Ombuds Practices
Ruthy Kohron Rosenberg, Angela Dash, and Prisca Youn
Thursday, 14 November 2019
This course is approved for 1.5 Professional Development Hours towards the CO-OP® Credential.
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Past 2019 Webinars
NEW DATE! Cultural Components in Conflict
David Talbot and Jose Martinez Aragon
Thursday, 12 September 2019
This course is approved for 1.5 Professional Development Hours towards the CO-OP
® Credential.
Establishing Trust in Groups: Lencioni and Google Models in Practice
Rita Callahan
Thursday, 8 August 2019
This course is approved for 1.5 Professional Development Hours towards the CO-OP
® Credential.
What's an Ombuds to do in a Conflict Management System
Brian Bloch
Thursday, 14 February 2019
This course is approved for 1.5 Professional Development Hours towards the CO-OP® Credential.
Listening: An Ombud's Super Power
Kristine Paranica
Thursday, 16 May 2019
This course is approved for 1.5 Professional Development Hours towards the CO-OP® Credential.
Preparing the Visitor For the Facilitated Conversation
David Michael and Tyler Smith
Thursday, 13 June 2019
This course is approved for 1.5 Professional Development Hours towards the CO-OP® Credential.

Webinar Archives

If you attended a past webinar or purchased a recording, please email the IOA office at [email protected] for a link to access the recording you purchased. 

View List of Past Webinars

Webinar Cancellation Policies

Cancellation Policy: 
I understand that notices of cancellation must be submitted in writing via email to [email protected]. Cancellations made five business days prior to the date of the live webinar will receive a refund of the purchased price of the individual webinar minus a $25.00 administrative fee. Cancellations made less than five business days prior to the course will not receive a refund. If you cancel for a live webinar and want the recording no refund will be given.

Technical Failure Policy:
I understand that if there is a technical failure at the attendee's home or workplace prevents access to the live webinar, the attendee will not be given a refund. It is the responsibility of the attendee to confirm system requirements and test their computers prior to the start of the webinar. If a technical failure is the fault of the service provider and the webinar is canceled, a full refund will be provided.