IOA Member Engagement Committee

About this Committee & Their Mission

The IOA Member Committee serves the membership of IOA by monitoring and evaluating membership applications and renewals in a consistent and efficient manner; by recognizing the interests of the various sectors of the profession; and by seeking to grow the organization worldwide.  

We're Recruiting: Join the Team & Make an Impact

Hey Ombuddies! IOA Member Engagement Committee is looking for fun folks who want to engage in a monthly Zoom meeting and a task or two that seeks to help grow IOA worldwide. This committee is run by the co-chaired by Kristine Paranica  and Wanda Donnelly with support from Amanda Dean as our board liaison.

Our committee's priorities include supporting the global marketing plan; supporting training to our international community; and fostering connections with newly appointed ombuds, associations, and networks; and running the Mentoring Program.

Do these priorities interest you? Please send an email to IOA of the linked members above ASAP!

Main Committee Participants


  • Kristine Paranica, Kenyon College

Board Liaison

  • Amanda Dean, Austin Community College District

DEIB Liaisons

  • Laurel Gordon, U.S. Marshals Service Office of Ombuds
  • Stacey Aliasso Rowcliffe, Erie 2 CC BOCES

Committee Members

  • Wanda Donnelly, Department of State
  • Chuck Doran, MWI
  • Elizabeth Lopez, Pfizer, Inc.
  • Hilary Bendon, HXB, LLC
  • Julia Heck, Eastern Michigan University
  • Steven Goodstein, Consultant
  • Elisa Enriquez, CO-OP®, Los Alamos National Laboratory

Mentoring Sub-Committee Participants

Committee Members

  • Lynne Chaillat, McKinsey & Company Inc France
  • Melissa Connell, CO-OP®, University of Colorado at Denver
  • Linda Falkson, CO-OP®, Cornell University
  • Dolores Gómez-Morán, CO-OP®, World Health Organization
  • David E. Michael, J.D., National Institutes of Health
  • David Rabinovitch, Government of Canada
  • Shreya Trivedi, CO-OP®University of Central Florida


  • Support the development of the IOA Global Marketing Plan
  • Support the implementation of IOA training to international contexts, outside the U.S.A.
  • Support the Regional Advisory Communities' work in advancing the profession through contacting recently appointed ombudsman, relevant associations, networks, and organizations in priority countries

Accomplishments 2019-2020

  • Implemented transfer of membership guidelines
  • Recommended bylaws changes which were adopted in August 2019  
  • Initiated a re-engagement campaign for lapsed members
  • Created a “Welcome Wagon” program for new ombuds who are not members of IOA
  • Created a Decision Tree for IOA Inquiries

To Join the Committee

If you are interested in joining this or any other committee, please visit our Volunteer Opportunities page to learn more about available positions and complete our Volunteer Interest Form.

Volunteer Interest Form
View Volunteer Job Description

Below are links to important membership information: