Volunteer Coordination Committee


Julia Heck, Co-Chair
Associate Director, Office of the Ombuds
Eastern Michigan University

Committee Members

Bruce MacAllister, International Foundation for Online Responsibility (IFFOR)

Wanda Donnelly,

Shawn Hutchens, CO-OP, University of California, Irvine

Kimberly Jackson Davidson, Oberlin College

Delicia Perdue, Weatherford

To Join the Committee

If you are interested in joining this or any other committee click here to fill out our brief survey so we may assist in placing you.

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The goals of this committee include:
  • Develop and oversee IOA’s volunteer pool in order to increase the number of volunteers active in the organization,
  • Direct potential volunteers into opportunities for which they are interested and well suited,
  • Work with committees and the board on succession planning for leadership positions,
  • Communicate volunteer needs to the membership and coordinate initiatives for the recognition of volunteers.


  • Create a best practices document offering guidance in recognizing and motivating volunteers
  • Improve marketing of committee description document to raise awareness about many committees of IOA and recruit volunteers
  • Collaborate with the Communication Committee on the development of volunteer page for IOA website
  • Continue to improve strategies for recruitment, retention and recognition of IOA volunteers


  • Followed up with all people who expressed interest in volunteering at the 2016 IOA Annual Conference and placed them with committees where possible
  • Continued to create communications and marketing materials to meet the volunteer needs of various committees
  • Expanded the platform in which we recruit volunteers to include IOA communities, social media and a web presence
  • Partnered with Conference Committee to improve the volunteer luncheon and volunteer recruitment at the 2017 Conference
  • Created a “one stop shop” document concisely describing each committee, in response to members feeling overwhelmed by the number of diverse committees
  • Continued our Independent Voice series “Volunteer Spotlight” quarterly articles introducing IOA committee chairs and their valuable contributions to IOA

Become a Volunteer

Volunteering on a committee is a great way to get involved in the IOA community and contribute to advancing the Organizational Ombudsman profession. Some of the benefits of becoming an IOA volunteer include:

  • Networking opportunities, work with colleagues from all over the country and world
  • Gain leadership training and experience by volunteering to be a committee chair
  • Gain exposure to professional trends and best practices
  • Meet Ombuds peers and discuss your professional backgrounds and interests
  • Learning more about a particular role or sectors of Ombudsing

This is a great opportunity if you are looking to utilize your skills or build new ones. We encourage all interested individuals to reach us at [email protected] for more information.